Terms and Conditions

1. Acceptance of These Terms

By accessing or using ttrade.global (the "Website") and the related platform and services (together, the "Services"), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions ("Terms").

If you do not agree with these Terms, you must not use the Website or the Services.

2. Definitions

• "Company", "we", "us", "our": Traceability Trade SL.
• "User", "you", "your": Any person or legal entity accessing or using the Website or Services.
• "Platform": The web-based and API-accessible environment provided through ttrade.global enabling Digital Product Passports, traceability and related features.
• "Account": The user profile and access credentials created to use the Platform's functionalities.

3. Scope of the Services

Traceability Trade SL provides digital solutions focused on:

• Digital Product Passports and product lifecycle information.
• Supply chain and traceability management.
• Sustainability and circular economy metrics and reporting.
• Blockchain-backed recording of product and supply chain data.

We may update, expand, or modify the Services at any time, including adding or removing features, provided that any material change is communicated in an appropriate way where required by law or contract.

4. Eligibility and Account Registration

4.1 Eligibility

• The Services are intended for professional and business use (B2B).
• You must be at least 18 years old and have legal capacity to enter into binding contracts.
• If you use the Services on behalf of a company or organization, you represent that you are authorized to bind that entity to these Terms.

4.2 Account Creation

To access certain features, you may need to create an Account by providing accurate and complete information. You agree to:

• Maintain your information up to date.
• Keep your login credentials confidential.
• Notify us immediately of any unauthorized use of your Account.

You are responsible for all activities conducted under your Account.

5. Use of the Website and Services

5.1 Permitted Use

You may use the Website and Services only for lawful purposes and in accordance with these Terms.

5.2 Prohibited Use

You agree not to:

• Use the Services in violation of any applicable law or regulation.
• Upload or transmit any content that is unlawful, harmful, defamatory, obscene, discriminatory, or otherwise objectionable.
• Infringe or violate third-party intellectual property rights or privacy rights.
• Attempt to gain unauthorized access to any systems, networks, or data.
• Interfere with or disrupt the integrity or performance of the Website or Platform.
• Use the Services to send unsolicited bulk communications (spam).

We reserve the right to suspend or terminate access if we reasonably suspect any breach of these Terms.

6. User Content and Data

6.1 User Content

You may upload, input, or otherwise provide data, documents, product information, and other content ("User Content") to the Platform. You remain solely responsible for:

• The accuracy, completeness, and legality of your User Content.
• Ensuring that you have all necessary rights, licenses, and consents to provide such content.

6.2 License to Use User Content

For the sole purpose of providing and improving the Services, you grant Traceability Trade SL a non-exclusive, worldwide, royalty-free license to host, store, process, display, and use your User Content as needed to:

• Operate the Platform.
• Generate Digital Product Passports and traceability records.
• Provide sustainability and circular economy features.

This license does not grant us the right to sell or disclose your User Content to third parties for their own marketing purposes.

6.3 Responsibility for Third-Party Data

If you upload personal data or business data belonging to third parties (e.g., suppliers, customers, employees), you confirm that:

• You have a lawful basis to process and share that data.
• You have provided all legally required information and notices to those individuals or entities.

You will indemnify and hold Traceability Trade SL harmless from any claim relating to unlawful processing of third-party data.

7. Blockchain and Immutability

Some parts of the Services may use blockchain or distributed ledger technology. You understand and agree that:

• Data written to certain blockchain networks may be immutable and cannot be altered or deleted once recorded.
• Where technically possible, we may disconnect your identity from specific records or limit visibility, but we may not be able to remove data from the ledger itself.

You must ensure that any data you choose to record on a blockchain through the Services is appropriate, accurate, and compliant with all applicable laws.

8. Intellectual Property

8.1 Our Intellectual Property

All content and materials on the Website and Platform, including but not limited to software, source code, designs, logos, trade names, trademarks, text, graphics, and interfaces, are owned or licensed by Traceability Trade SL and are protected by applicable intellectual property laws.

Except as expressly permitted, you may not:

• Copy, modify, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, or use any part of the Services or Website for commercial purposes without prior written consent.

8.2 Limited License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website and Services for your internal business purposes.

8.3 Feedback

If you provide feedback, suggestions, or ideas regarding the Services, you agree that we may use such feedback without restriction or compensation, and that we will own any resulting intellectual property.

9. Third-Party Services and Links

The Website may contain links or integrations to third-party websites, tools, APIs, or services. These third parties are independent of Traceability Trade SL.

• We do not control and are not responsible for third-party content, terms, or privacy practices.
• Your use of any third-party service is at your own risk and is governed by that provider's terms and policies.

10. Service Availability and Modifications

We aim to keep the Website and Platform available and functioning reliably, but:

• We do not guarantee uninterrupted, error-free service at all times.
• We may temporarily suspend access for maintenance, updates, or security reasons.
• We reserve the right to modify, replace, or discontinue any part of the Services, provided that contractual commitments with paying customers are respected or otherwise handled under the specific contract.

11. Fees and Payments (if applicable)

If certain Services are offered under subscription or paid plans:

• Pricing, billing cycles, and payment terms will be provided separately (e.g., in an order form, subscription page, or contract).
• You agree to pay applicable fees on time and to keep payment information accurate and current.
• We may suspend or terminate access to paid Services for non-payment, subject to any grace periods or contractual notices.

Any taxes (e.g., VAT) will be added as required by applicable law.

12. Data Protection and Privacy

Personal data processing is governed by our Privacy Policy, which is an integral part of these Terms.

By using the Services, you acknowledge that you have read and understood the Privacy Policy and agree to the processing of personal data as described there.

13. Disclaimers

To the maximum extent permitted by law:

• The Website and Services are provided on an "as is" and "as available" basis.
• We do not guarantee that the Services will meet your specific requirements, be free from errors, or achieve particular results.
• We do not guarantee the completeness or accuracy of data entered by you or third parties (e.g., supply chain partners).

Any information or outputs (e.g., reports, metrics, dashboards) are tools to support decision-making and do not constitute legal, compliance, or environmental certification advice unless expressly agreed in writing.

14. Limitation of Liability

To the fullest extent allowed by applicable law, Traceability Trade SL and its officers, employees, and partners shall not be liable for:

• Indirect, incidental, special, punitive, or consequential damages.
• Loss of profits, revenue, data, or business opportunities.
• Any damages arising from:
  • Your misuse of the Services or failure to follow these Terms.
  • Third-party actions or content.
  • Technical failures or unavailability of the Website.

Where liability cannot be excluded, our total aggregate liability for any claim related to the Services and these Terms will be limited to the amount paid by you for the Services in the 12 months preceding the event giving rise to the claim (or, if you use only free Services, to a reasonable amount not exceeding EUR 100).

15. Indemnification

You agree to indemnify, defend, and hold harmless Traceability Trade SL, its directors, employees, and partners from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from:

• Your use of the Website or Services.
• Your breach of these Terms or violation of any law or third-party rights.
• Your User Content, including any data you upload or share through the Platform.

16. Suspension and Termination

We may, at our discretion and without prior notice where legally permitted, suspend or terminate your access to the Website or Services if:

• You materially breach these Terms or applicable law.
• We are required to do so by law or competent authority.
• There is a security risk or suspected unauthorized access.

Upon termination:

• Your right to access and use the Services will cease.
• We may retain or delete your data according to the Privacy Policy and applicable laws.
• Any provisions that by their nature should survive termination (e.g., intellectual property, disclaimers, limitations of liability, indemnity, governing law) shall remain in force.

17. Changes to These Terms

We may update these Terms from time to time. When we do:

• The "Last updated" date at the top will change.
• If changes are material, we will provide reasonable notice (e.g., via the Website or by email for registered users).

Continued use of the Services after changes become effective constitutes acceptance of the revised Terms. If you do not agree, you must stop using the Services.

18. Governing Law and Jurisdiction

These Terms are governed by the laws of Spain and, where applicable, European Union law.

Any dispute arising from or relating to these Terms, the Website, or the Services shall be submitted to the competent courts of Madrid, Spain, without prejudice to mandatory provisions of applicable law.

19. Contact Information

For any questions about these Terms or the Services, you can contact: